Effective Date: September 20, 2023
1. Shipping Locations:
Mr. CBD Chicago LLC exclusively ships within the United States.
Before placing an order, please ensure that CBD products are legal in your state or locality as per local laws and regulations.
2. Order Processing and Delivery:
We make every effort to process and dispatch orders within 1-2 business days, excluding weekends and holidays.
Estimated delivery times vary based on your location and selected shipping method.
3. Shipping Carriers:
Mr. CBD Chicago LLC partners with trusted shipping carriers (USPS/UPS), and you will receive a tracking number to monitor your order's progress.
4. Shipping Costs:
Shipping fees are calculated based on your location and the weight of your order, and they will be clearly presented during the checkout process.
5. Lost or Damaged Orders:
In the rare event of a lost or damaged order, please contact our customer support team within 7 days of receiving your package for prompt assistance.
6. Return to Sender:
Orders returned due to inaccurate shipping information provided by the customer will necessitate the customer covering any additional shipping costs.
7. Delivery Responsibility:
Once your order has been transferred to the shipping carrier, Mr. CBD Chicago LLC is not liable for delays, lost packages, or damage during transit.
8. Returns and Exchanges:
For comprehensive information regarding returns and exchanges, kindly refer to our Return Policy.
By placing an order with Mr. CBD Chicago LLC, you acknowledge and agree to adhere to the terms delineated in this shipping policy. To stay updated, we recommend periodic reviews of our Shipping Policy for any modifications.
If you have any inquiries or concerns regarding shipping, our customer support team is readily available to assist you. Your satisfaction remains our foremost priority.
Thank you for selecting Mr. CBD Chicago LLC for your CBD product requirements. We anticipate the privilege of serving you with distinction!